The ASF community is facing a rapid changing situation in Mexico. We are attempting here to provide answers which are accurate and up-to-date at the time they are written. We will continue to update this page as new questions arise and as new information become available. The school cannot guarantee that information shared here will remain valid in perpetuity.
Could the School be more specific on positive results for COVID-19 testing amongst the ASF community? It would be helpful to know things like (a) classroom, (b) relations (parents), (c) bus routes and/or (c) when they were infected.
As ASF announced earlier, we are bound by the Mexican Law on Personal Data Protection in how we handle self-reporting from our community. As important, though, we have received no new reports from our community after March 15 and our initial request for information (a statistical improbability). Therefore, we consider our own information to be so fragmentary that no one should base their actions upon it.
[Updated March 20] We have now received nine confirmed cases of COVID-19 as of March 18. All were within our parent community.
There are student chats where there is information circulating like "There are already ASF students and teachers with COVID-19." Is this true?
ASF has promised since the beginning that we would be as open and transparent with our community as possible. As of today (March 18), there are no confirmed cases of positive results for COVID-19 among students or teachers. However, we also cannot guarantee that all those suffering from COVID-19 in our community have shared that information with us.
I have already completed my online re-enrollment, but there are forms which are supposed to be delivered in person. What do I do?
The only document that needs to be turned in is the Student Travel Agreement. Please save a .pdf copy of the document and when the School reopens, you will be asked to turn it in to the Student Records Office.
About the admission fee of $7,000 USD, what will be the exchange rate? It keeps climbing. Can we set the dollar price back to when students were accepted?
[Updated March 20] ECC students were accepted on March 3 but families were asked to come in at staggered times to avoid long wait time in admissions and the cashiers. Through no fault of their own, families who were asked to come in later now face an exchange rate that has changed significantly in the past two week. From today (Friday, March 20) until we break for the spring holidays (Friday, April 3), the School is accepting payment of the Admissions Fee at an peso/dollar rate that was set on March 17 2020. Families are being contacted today and are urged to take advantage of this offer.
What should I do if the platform for re-enrollment is not working?
Email firstname.lastname@example.org or call +52 55 5227 4995.
The pick-up date for contracts and packages for new students was supposed to be March 20. What is the new date and can parents come to School to pick these up?
New ECC students will receive the enrollment contract electronically with detailed instructions on how to proceed. Parents should not come to campus as most offices are working from home.
Where can I obtain the re-enrollment pay slip?
The financially responsible parent should enter the Parent Service Center website and pay the registration fee online.
Where do we turn in papers for new ECC students?
New ECC students will receive the enrollment contract electronically with detailed instructions on how to proceed.
I did not receive an email confirmation for my child's re-enrollment for 2020-21. What do I do?
Email email@example.com or call +52 55 5227 4995.
Will the Cashier's Office be open to pay the re-enrollment fee?
There is no re-enrollment fee. The registration fee that is due by March 31 is paid online through the Parent Service Center.
What if children are not able to do all of the home learning assigned?
The leadership teams in each division are using the first week to assess how much students are able to complete. Rest assured, each team will make adjustments based on the success students and parents have per grade-level so that we continue to be supportive and still meet our goal of providing evidence to the SEP about the fact that teaching and learning have taken place through this period of home learning. Parents should, however, bear in mind that for older students, their teachers' expectations may be greater as they are preparing for external examinations, such as AP and IB, as well as for university entrance.
Will the School open so that (LS) students can pick up books and materials from their classroom? Can parents come to School to pick up their child's materials for them?
The School was open to parents, students and staff on Thursday, March 19 and Friday, March 20. The SEP now requires that we remain closed to students and parents.
How can I best communicate with my child's teacher? Can ASF share teachers' cell phone numbers with parents so that they can exchange WhatsApp messages?
All communication must be done through official ASF channels (e.g. PowerSchool, PowerLearning, or teacher ASF email accounts). At the moment, ASF email is the most reliable tool.
Webinars could be more effective than the home learning assigned, can we consider them?
The Heads of School, along with leadership and teachers, are assessing how to best engage in online learning . We are learning as much as possible from the initial days in order to adjust and ensure that we offer a successful experience for both students and parents.
Will the Learning Centers open so that students/parents can get books?
Our Learning Centers are planning on offering resources through Overdrive, our online platform. They will send out more information on what they can do to make the access easier. We know that many parents prefer print sources (we love them, too!), but this will not be possible, at least for a while longer.
Is ASF planning to lengthen the school year to make up for all the days that have been missed?
ASF wants to ensure that online learning is strong and helps students meet their grade-level benchmarks. Currently leadership and faculty are documenting every day through online learning as instructional days. This work will be submitted to the SEP to understand what amount needs to be made up towards the end of the year or if they will accept our documentation and not extend the year. It is too early to make this determination.
Once a student finishes home learning for the day, is he/she supposed to take a photo or scan it and send it to the teacher?
Students and teachers are in constant communication, each class will agree on how to send proof of work. Work will be submitted through PowerLearning, Turnitin.com, or through email.
My child is telling me that they are required to meet in person with other students in a small group session to complete homework and assignments. Is this true?
During our period of online learning due to the COVID-19 pandemic, no teacher is permitted to assign any group work which requires students to meet together in person. Should parents see such an assignment, they are asked to immediately notify the Head of School and email firstname.lastname@example.org
Are there any additional free online home learning resources for parents?
We have several options for parents. Two links are attached here. Please contact your teacher for further suggestions. commonsensemedia.org or commonsense.org/education, https://classroommagazines.scholastic.com/support/learnathome.html
I understand that teachers will be posting videos of read-alouds for their classrooms. Can parents have access to the videos from other classrooms?
Yes. Please reach out to your teachers so they can share links from other classrooms.
Has the Washington D.C. trip been cancelled?
We know this is an important question for many parents, especially those who did not purchase the trip insurance when it was offered. We are preparing a longer communication with all that we know at this point, and will forward it to parents this week.
My child has been having issues logging in or turning in documents on PowerLearning. Will my child be penalized if the work is late?
Due to increased usage of the platform worldwide, the system is struggling with the additional online traffic. We expect this issue to be improved over the next few hours and days. Keep trying and, if you become frustrated, take a break and try again later. Email your teacher to make them aware of your difficulties. Some teachers will be moving to alternate online platforms, such as Google Classroom, if we're unable to solve the underlying issues. The teacher will contact your child if they move to a different platform with instructions on how to gain access. At any rate, students will not be penalized for late work until the PowerLearning platform is performing adequately and/or your child's teacher moves to an alternative platform. Continue to follow updated messages from the ASF staff and administration as we work through this issue.
What is the current status of the SAT exam that was cancelled on Saturday, March 14 2020?
Both March 14 and May 2 exam dates have been cancelled by the College Board. Roberto Jones, our SAT Coordinator, will have more information regarding these dates. Please watch out for a communication from Roberto Jones (email@example.com).
What does ASF know about Advanced Placement (AP) exams scheduled in May 2020?
We still have no updated information about AP exams scheduled for May from the College Board. We are monitoring the website and awaiting communication from them. Once we have the information, the Academic Dean, Ms. Lara Schupack will update students registered to take an AP exam.
[Updated March 20] The College Board released a statement today regarding Advanced Placement courses. You can access this update directly through the College Board website (https://pages.collegeboard.org/collegeboard-covid-19-updates).
What does ASF know about IB exams scheduled in May 2020?
The IB has communicated that, as things stand now, the IB testing window will not be changed. Once we have more information, the Academic Dean, Ms. Lara Schupack will update students registered to take an IB exam.
[Updated March 20] The IBO has announced that it is working on issue regarding the May 2020 examination session and will make an announcement no later than March 27, 2020. They have created a FAQs page at: https://ibo.org/news/news-about-the-ib/covid-19-coronavirus-updates/
[Updated March 22] The IB has informed all schools that the IB Diploma exams for May 2020 are cancelled. Depending on what they registered for, the student will be awarded a Diploma or a Course Certificate which reflects their standard of work. This assessment of their work will be based on the student’s coursework and the established assessment expertise, rigor, and quality control already built into the programmes.
What about predicted grades for IB which is suppose to be posted on April 20 2020?
The IB had asked teachers to post predicted grades by April 20. That deadline has been extended to June 1 for all Diploma Programme (DP) subjects. Teachers have remote access to IBIS and can post predicted grdes as they become ready, before June 1.
Mock exams have the same dates in the bulletin, are those being changed?
No, they will be adminstered remotely by teachers during the scheduled time. Teachers will email detailed directions to students prior to March 25, the starting date for our mock exams.
Do we have new dates for Senior finals?
As of today, the dates for Senior finals have not changed. The dates of Senior finals are May 14-20. We will update the community if these dates should change.
Is every teacher sending work through PowerLearning?
Most teachers are sending work through PowerLearning. In some cases where the internet connection is slow and/or PowerLearning is not available, teachers may send work through ASF email accounts.
Will the Capping Ceremony/Graduation Ceremony for Seniors be postponed or cancelled?
As of now, this is not an option being considered by ASF. Time will tell.
Are Extended Learning fees going to be reimbursed?
A&EL normally does not give refunds for cancelling classes due natural disasters or other circumstances outside our control. Please remember that the School is ethically bound to continue payment of salaries to employees, teachers, and coaches during times such as these. There will not be a cash refund of any kind. However, ASF is studying the numbers involved and our obligations to see what solutions may be available for many questions related to payments.
Will leagues continue if the School reopens on April 20?
Programs will continue if we reconvene normal classroom activities prior to May 14. League play, however, will not be rejoined. For team sports, if there is time, we will look for friendly games from like-minded schools. For individual sports like swimming, we will join federation meets if we have adequate time to prepare.
Will refunds be offered for athletic uniforms that were purchased for Spring 2020?
There are no plans to offer refunds for uniforms purchased for this semester.
Will parent fees for cancelled ASOMEX tournaments be returned?
At this time, we do not expect that we will be able to recoup payments to vendors for ASOMEX tournaments and thus will not be able to offer refunds for the cancelled ASOMEX tournaments.